Case study · Hospitality
Hospitality Group — Multi-venue gala series
A multi-concept Dubai hospitality group rebuilt their annual gala programme — 3.2x sponsor ROI and a 41% lift in post-event reservations across 5 venues.
- 3.2x
- Sponsor ROI
- +41%
- Post-event reservations
A multi-concept hospitality group operating five venues in DIFC, JBR, and Dubai Marina was struggling with declining attendance at their annual partner galas. Each restaurant was running siloed events, with décor and production handled by separate vendors and reservations tracked by hand.
Gaila became their fractional events team. We consolidated the gala programme under one creative system, built a shared production framework across the five brands, and tied the reservation pipeline into a single post-event follow-up workflow.
Within one gala season, sponsor ROI reached 3.2x, post-event reservations were up 41% across the group, and the leadership team finally had a single dashboard showing attendance, average spend per guest, and venue contribution by location.
More work
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